There are many factors to consider when it comes time to choosing a bed bug exterminator in the Manhattan, NY, area. You are not only partnering up with a team that is going to have access to your personal spaces; you are trusting that the company will rid you of your bed bug problem once and for all. Read on to find out how to find the best bug exterminator.
Do the Leg Work
Taking a look at the Better Business Bureau is a great way to getting a jump start on locating a bed bug exterminator. This resource provides you with valuable information on how your potential exterminator conducts business. A lack of or limited number of complaints is very telling as to whether a company is reputable. Next, read any reviews and testimonials you can find. This is a fairly simple way to get some insight onto what others have experienced when using this particular bed bug exterminator. Look out for customer service reviews, quality of work ratings, scheduling experiences, and overall satisfaction reporting. These are some of the key points that are often the culprits of dissatisfied customers.
Certification
Exterminating is a profession that requires a lot of knowledge, experience, and training. With that comes certifications and licensing. Make sure that the professionals you hire are backed by sufficient training. Do not be afraid to ask questions of the company before you hire.
Licensing and Insurance
A credible and legit business has the proper licensing and adequate insurance coverage in place. Exterminating can involve dispersing chemicals and entering areas that would otherwise be off limits. With this comes the potential for issues that could be covered by insurance and limit your potential liability.
Scheduling
Scheduling can be a huge factor to consider. If you suspect you have a bed bug problem, you want it resolved ASAP, but you may find it a challenge to decide on a good time for the bed bug exterminators to come by your home. And when you do schedule a mutually agreed upon time, you want to know that the company can be relied upon to show up. So, ask upfront about availability and how long the treatment should take—and when you can use your belongings again.
The Treatment Plan
Every situation is unique. You need a treatment plan that is going to work for your situation, whether the bed bugs have just begun to let their presence be known or you’re in the midst of an unwieldy infestation. Ask about the type of chemicals that will be used and whether eco-friendly and people-safe products are part of the company’s approach.
Customer Service
This is one of the most important things to pay attention to as you interview pest control companies. Seek out responsiveness, and see if the company offers a bed bug warranty. You need a team of professionals on your side who can work with you, are there if an issue should arise and are able and willing to rectify the issue to the best of their ability. This means finding a bed bug exterminator that is available around the clock.